Question 1

Is this bag made of genuine leather?

Accepted Answer

Yes, every Zyro bag is made from 100% genuine cow leather. Each bag is handcrafted and quality-tested before shipping.

Question 2

How long does delivery take?

Accepted Answer

Dhaka Metro: 1-2 business days (Free delivery). Outside Dhaka: 3-5 business days (৳100 delivery charge).

Question 3

Is Cash on Delivery available?

Accepted Answer

Yes, COD is available across Bangladesh. You can also pay via bKash or Nagad.

Question 4

What is the warranty policy?

Accepted Answer

We offer a lifetime warranty on stitching and hardware. Contact us on WhatsApp for any issues.

Question 5

Can I return or exchange the bag?

Accepted Answer

Yes, if there's a manufacturing defect, you can exchange within 7 days. Contact us via WhatsApp with photos.

Question 6

What colors are available?

Accepted Answer

Currently available in Black and Brown. Both colors come with gold-tone hardware.

Frequently Asked Questions